Are You Ready for Systems Magic?
Nikki McKnight & The Ops Shop is your partner in crafting operational strategies that will help your agency deliver more brilliance with more profit.
Work WithThe Ops Shop
We offer a variety of ways to work together but are also open to custom projects if the project sounds fun!
100% of what we do is customized to YOU. Your business, your goals, your unique style of working.
We’re not shoving you into an Ops Box – we’re helping you design your perfect fit.
Fractional COO (Chief Operations Office) Consulting & Advisory
Full service operations advisory for creative founders and agencies who want to make every day easier.
It’s time to upgrade your business strategy, streamline your processes, and build a business that isn’t reliant on you to scale.
Starting from $5300/mth
Client Experience Design
Become best in class at providing a seamless, engaging, and personalized journey for clients from onboarding to offboarding.
Let’s design an experience that enhances retention, boosts client loyalty, and turns happy clients into long-term advocates for your business.
Packages start at $3200
Operator Training & Mentorship
Operations are the backbone of every successful business – but the majority of programs out there teach tactics and how to DO things.
Let’s expand your team’s true operational prowess by THINKING strategically, allowing them to become the rocket booster to your growth.
Starting From $1200/mth
Ready to Launch SomeSystems & Projects?
Use the link below to choose a date and time that works for you.
We Love To DoALL THE THINGS!
But there are also things that we don't do...
Here is a non-exhaustive list of services, tasks, or outcomes that we do not provide. We need to have boundaries of some sort! However, in many cases we are happy to source individuals or businesses that do perform these services on your behalf.
- Direct management of financials or payables; financial planning
- Legal or financial advice or contracts; signing agreements on your behalf
- Social media management beyond scheduling posts
- Paid advertising (Facebook, Google, etc) strategy, creation, payments, or management
- Branding and Copywriting (social media captions, email marketing, sales pages) beyond repurposing existing content and submitting it for edits
- Sales (cold outreach, sales calls, pitching)
- Video creation or editing
- Advanced web design or development (custom coding, mobile optimization, accessible optimization)
- Customer service or client-facing communication
