Scaling Isn't About Doing More.
It's About Delivering Smarter.
Let's Make Sure Your Systems Support That.
Why Customer Experience Matters For Service Providers & Consultants
Most service-based businesses hit a growth ceiling—not because they don’t have enough clients, but because their delivery process can’t scale.
The solution isn’t to build complex ascension models, or to completely throw out your 1:1 or 1:many client successes.
If you’re constantly customizing everything, manually onboarding clients, or feeling trapped in overwork, your systems aren’t supporting you.
How I Can Help Service Providers & Consultants
- Refine offer structures so scaling doesn’t mean more work
- Standardize onboarding and delivery so every client gets a seamless experience
- Eliminate scope creep by designing clear processes and guardrails
- Optimize retention models to increase repeat business and referrals
The Three Ways ToWork With Me
Option 1
The Architect Session
A 3-hour intensive to fix a single, critical gap in your customer experience
- Choose one key area to refine: Offer Structure | First Purchase & Onboarding | Delivery | Retention & Growth
- We diagnose what’s working, what's broken, what’s missing, and what needs to be tracked
- We design an optimized framework to resolve bottlenecks and improve flow
- You get a custom blueprint and KPI plan to implement immediately
Choose This If:
You’re seeing drop off but don’t know why, you need a high impact fix quickly, you want to start with a single experiment and grow from there
Investment starts at $1,750
Option 2
The Experience Lab
A six-week done-with-you sprint to refine your entire offer and customer experience.
- We audit your existing customer journey—where they hesitate, disengage, and drop off
- We analyze your technology, client feedback, and team workflows to find hidden inefficiencies
- We research customer behavior and test adaptive strategies to improve experience
- We work with your team to rebuild your entire experience step-by-step—acquisition, onboarding, delivery, retention
Choose This If:
You want to stop guessing and start testing, you want to balance automation with personalization, you don’t want a static funnel that has lost all of your uniqueness and personality, you don’t believe that scaling requires building multiple business models
Investment starts at $6550
Option 3
The Adaptive Growth Collab
Ongoing strategic support to optimize your customer journey as your business grows.
- Starts with the six-week Experience Lab to rebuild your foundation
- Regular strategy calls to track retention, engagement, and operational efficiency
- Feedback loops & KPI tracking to spot friction points before they impact revenue
- I work with your team as a decision-making partner for experience, offer strategy, and ops structure
- Ongoing guidance on scalability, retention, and automation without losing human touch
Choose This If:
You need long-term oversight to keep optimizing your experience, you want a trusted strategic partner to help refine and improve customer engagement, you’re tired of launching and hoping for the best—you want predictable growth
Investment starts at $2450/month after The Experience Lab
